Author & Platform Support
How Can We Support Your Publishing Journey?
Whether you need assistance with Amazon KDP print margin specifications, credit bundle invoices, or bulk author accounts for your company, our team is ready to assist you.
Direct Email Inboxes
Author & Technical Support
support@ebookai.comFor book generation, ePub/PDF exports, and editor assistance.
Billing & Subscription Inquiries
billing@ebookai.comFor custom invoice generation, VAT receipts, and credit packs.
Press, Media & Partnerships
press@ebookai.comFor interviews, conference speaking, and co-marketing inquiries.
Response Time Commitment
We monitor support requests actively Monday through Friday from 9:00 AM to 6:00 PM EST. You can expect a substantive, human reply from an editorial specialist within 12 to 24 hours.